How do I see services without signing in?
Open Services from the website menu. The public catalogue is available when the administrator enables it. It shows public services and standard rates; account-specific discounts and rewards may differ after login.
Can I change currency before logging in?
Yes. Use the currency selector on the public Services page. Only currencies enabled with a valid exchange rate are offered. This changes display prices; the amount and currency confirmed at checkout determine the actual payment.
How do I place an order?
Create an account or sign in, add funds, then open New Order. Select the category and service, read the description, paste the correct public link and enter a quantity within the allowed limits. Review the charge before submitting.
Are rates always per 1,000?
Standard quantity-based services display rates per 1,000. Packages show a package price. Special order types can use different inputs, so check their description and the order form.
Why is my order pending or processing?
Pending usually means it is queued. Processing means delivery is underway. Estimated start time and speed depend on the selected service. If it is beyond the advertised estimate, send Support the order ID. Avoid overlapping orders for the same link and metric.
Can I cancel or change an order?
Use the cancellation option only when supported. Cancellation is a request until the status confirms it; it may be unavailable after dispatch. An existing order's target generally cannot be changed safely after submission. Contact support if you entered incorrect details.
What is a partial order?
A partial order has delivered only part of its quantity. Confirmed remaining quantity is used to calculate the applicable undelivered credit. Check your order and wallet records, then contact support if a confirmed credit is missing.
What happens if followers, likes or views drop?
Check whether the service includes refill and whether its guarantee period is still active. Use the order's Refill option or contact support for a manual guarantee. No-refill services do not include free replacements.
What do Start, Delivered and Complete % mean in statistics?
Start is the panel's recorded baseline. Where a matching metric and valid baseline are available, estimated delivery is the positive increase capped at the ordered quantity. Complete % is this estimate divided by ordered quantity. Organic growth, drops and provider delays can affect it; this is separate from the provider's final order status.
Why has my payment not appeared?
Automatic payments need gateway confirmation; manual payments need review. Check the transaction reference and method instructions. Send Support the payment ID and proof with sensitive details hidden. Do not reuse the same reference or submit duplicate requests.
Do I need to give my social account password?
No. Order links and public identifiers are used for delivery and statistics. Never share social passwords, panel credentials, API keys or one-time codes.
How do I contact support?
Sign in and open Support. Include the order or payment ID, the original link where relevant and a clear explanation. Visitors can use the contact details displayed in the website footer.